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Online Student Experience: Student Services and Support

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Putting Students First

Purdue University Northwest blends a high-quality learning experience with extensive student support. Through academic coaches, technical support, financial services and much more, we focus on you, so you can focus on earning your degree.

Your Academic Success Is Our Highest Goal

PNW Academic Coaching

In each course, students are assigned an academic coach who is a highly qualified, experienced leader in his or her field and has earned a master's or doctorate degree.

This academic role assists the professor and supports the student by providing feedback and answers to course-related questions.

Academic Advisor

Your Academic Advisor will be on hand to support you throughout the program in the following ways:

  • Guide you through your program and help you along your educational pathway
  • Direct you to the appropriate people and resources for help
  • Make sure you are getting answers about the different areas relating to school and the program
  • Conduct admissions/graduation/periodic audits
  • Confirm the application of transfer credit toward program requirements
  • Track and monitor student progress and progression

For your Academic Advisor’s contact info, visit the Contact page.

Online Student Support Services

  • Library Resources

    Library Resources

    As a nursing student, you have unlimited access to our expansive library resources, such as:

    • 24/7 online access to over 90 online databases and electronic journal collections, and thousands of electronic books
    • Support from university librarians, including subject specialists
    • Onsite access to our campus libraries
    • Loaner laptops
    Visit the Library
  • Military Support

    Military Support Services

    Purdue Northwest provides a high-quality online learning environment to support servicemembers, spouses and their families in reaching their educational and career goals during and after their service to our country.

    Visit the Military Page to Learn More
  • Technical Support

    Purdue Northwest Online Student Experience

    It is reassuring to know that technical support is available to make the online learning experience convenient. All you have to do is contact us, and a knowledgeable representative will help you solve your technical issues.

    Hammond Campus Online Nursing Blackboard Support

    Office of Instructional Technology

    • Phone: 212-989-2873
    • Email: oit@pnw.edu
    • Hours (CST):
      Monday to Thursday, 8:00am to 8:00pm
      Friday, 8:00am to 3:00pm
      Saturday and Sunday, Closed

    Customer Support Center

    • Phone: 219-989-2888
    • Email: csc@purdue.edu
    • Hours (CST):
      Monday to Thursday, 8:00am to 8:00pm
      Saturday, 10:00am to 5:00pm
      Sunday, 1:00pm to 5:00pm
    Visit Our Technical Support Page
  • Online Access

    PNW Technology and Internet Requirements

    An Internet connection is necessary to participate in discussions and assignments, access readings, transfer coursework and receive feedback from your teaching assistant and/or professor.

    View Learning Technologies
  • Disability Access Center

    Disability Access Center

    PNW’s Disability Access Center (DAC) supports students with disabilities to ensure they have equal access to resources and opportunities throughout their college experience.

    Visit Our Disability Access Center to Learn More

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