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ONLINE STUDENT EXPERIENCE: STUDENT SERVICES AND SUPPORT

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By clicking "request info", I agree that Purdue University Northwest/Kaplan Higher Education, LLC may email me or contact me regarding educational services by telephone and/or text message utilizing automated technology at the telephone number(s) provided above. I understand this consent is not required to attend Purdue University Northwest. If I reside outside the U.S., I consent to the transfer of my data to the U.S. The Purdue University Northwest Privacy Policy governs the submission and handling of this data. Text Message Information

Putting the Students First

Purdue University Northwest blends a high-quality learning experience with extensive student support. Through academic coaches, technical support, financial services and much more, we focus on you, so you can focus on earning your degree.

For more student information, access the MSN Student Handbook.

Online Student Support Services

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PNW Academic Coaching

In each course, students are assigned an academic coach who is a highly qualified, experienced leader in his or her field and has earned a master's or doctorate degree. This academic role assists the professor and supports the student by providing feedback and answers to course-related questions.

Academic Advising Online Student Support Services

Your Academic Advisor will be on hand to support you throughout the program in the following ways:

  • Guide you through your program and help you along your educational pathway
  • Direct you to the appropriate people and resources for help
  • Make sure you are getting answers about the different areas relating to school and the program
  • Conduct admissions/graduation/periodic audits
  • Confirm the application of transfer credit toward program requirements
  • Track and monitor student progress and progression

For your Academic Advisor’s contact info, visit the Contact page.

RN-to-BSN students, visit Next Steps for details on working with your Advisor.

Purdue Northwest Online Student Experience

It is reassuring to know that technical support is available to make the online learning experience convenient. All you have to do is contact us, and a knowledgeable representative will help you solve your technical issues.

Hours: Sunday to Thursday,  5:00pm to 12:00am (EST)
Note: No holiday coverage

Please visit our technical support page.

PNW Technology and Internet Requirements

An Internet connection is necessary to participate in discussions and assignments, access readings, transfer coursework and receive feedback from your teaching assistant and/or professor.

Technology FAQs

Start Your Journey Today!

Important Policies

PNW Online Withdrawal Policies

Students that choose to withdraw from their course(s) can email their registration coordinator for assistance. Please note that you will not receive a refund. Your withdrawal will impact your transcript as shown below:

Withdrawal From 5-Week Courses

Business Days 1 through 8: No impact; course is removed from your record
Business Days 9 through the 4th Wednesday: “W” grade received

Withdrawal From 10-Week Courses

Business Days 1 through 10: No impact; course is removed from your record
Business Days 11 through the 8th Wednesday: “W” grade received

Withdrawal From 7- or 14-Week Courses

Business Days 1 through 7: No impact; course is removed from your record
Business Days 8 through the 6th Tuesday: “W” grade received

College Policies

Our policies apply to all online students. A complete listing of school policies is available in the Purdue University Northwest Student Handbook, the Online RN-to-BSN Student Handbook and the College of Nursing Master’s Program Student Handbook.

Military Resources

Purdue Northwest provides a high-quality online learning environment to support servicemembers, spouses and their families in reaching their educational and career goals during and after their service to our country.

Visit our Military page to learn more.

Library Resources

As a nursing student, you have unlimited access to our expansive library resources, such as:

  • 24/7 online access to over 90 online databases and electronic journal collections, and thousands of electronic books
  • Support from university librarians, including subject specialists
  • Onsite access to our campus libraries
  • Loaner laptops

Visit the library.